technical
Attaching files to purchase receipts
You can attach a file to your MyCake receipt. Once you’ve created a receipt look for “Attached files” which will appear under payment details.
This is useful if you create one MyCake receipt from multiple receipts or if you have to send original receipts to customers.
Also useful for keeping a record of online transactions such as flights, train tickets and all these online purchases.
You can attach most file format (jpegs, words, excel, etc).
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Using MyCake Support
There are a few ways to access support for MyCake book-keeping and benchmarking. So if there are some unanswered questions, the points below will direct you to get answers:
- During your free trial you receive automated emails that guide you through the basics of getting started
- For technical issues (things that don’t work) use the help function in MyCake. This goes to the technical team based at Kashflow who would respond to you within 48hrs. In the unlikely event where you are not getting the response you need, feel free to email Marion
- Keep an eye on the MyCake blog, subscribe to the RSS feed
- For detailed questions about how MyCake benchmarking assists your business and helps with decision making, book a one hour tailored support call or attend one of the regular monthly training events
- For book-keeping services we can refer you to other companies such as Boogles that are familiar with the system
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